1. Introduction

NexoForge AI ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or engage our services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of personal information:

Contact information: Name, email address, phone number, and company name provided through our contact or quote forms.
Project information: Technical requirements, business goals, and other information you share during service engagements.
Usage data: IP address, browser type, pages visited, and interaction data collected automatically through cookies and analytics tools.
Newsletter subscriptions: Email address provided when subscribing to our newsletter.
Communications: Records of correspondence including emails and messages you send us.

3. How We Use Your Information

We use the information collected for the following purposes:

To respond to inquiries and provide the services you request
To send project proposals, invoices, and project-related communications
To deliver newsletters and updates (only if you subscribed)
To improve our website and services based on usage patterns
To comply with legal obligations
To protect the security and integrity of our systems

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual necessity: Processing required to fulfill a service agreement with you.
Legitimate interests: Processing for business communications, security monitoring, and service improvement.
Consent: Newsletter subscriptions and optional analytics tracking.
Legal obligation: Processing required to comply with applicable laws.

5. Data Storage and Security

Your data is stored securely using industry-standard encryption and access controls. We implement technical and organizational measures including:

Encryption of data in transit (HTTPS/TLS) and at rest
Access controls with least-privilege principles
Regular security audits and vulnerability assessments
Secure deletion procedures when data is no longer needed

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

Client project data: 5 years after project completion (for accounting and legal purposes)
Contact form submissions: 2 years if no engagement follows
Newsletter subscriptions: Until you unsubscribe
Website analytics: 26 months (rolling)

7. Third-Party Services

We may use third-party services that process data on our behalf, including:

Hosting and cloud infrastructure providers
Analytics tools (e.g., Vercel Analytics)
Email delivery services for transactional emails
Payment processors (which have their own privacy policies)

These providers are contractually bound to process data only as instructed and to maintain appropriate security standards.

8. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data, subject to legal obligations.
Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests.
Withdrawal of consent: Withdraw consent at any time for consent-based processing (e.g., newsletter unsubscribe).

To exercise any of these rights, contact us at legal@nexoforgeai.com. We will respond within 30 days.

9. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date. For significant changes, we may also send an email notification to known contacts. Continued use of our services after changes take effect constitutes acceptance.

12. Contact

For questions or requests related to this Privacy Policy, contact us at: legal@nexoforgeai.com